| Work Flow |
Department Responsible |
How BuyerEase caters to the requirements |
| a) |
Identify the vendor for the customer, helping customer in product sourcing. |
Merchandising |
• |
Manages a comprehensive customer profile, keeping its terms, compliance requirements and processes. |
| • |
Manages a comprehensive vendor profile having its capacities, business and terms. |
| b) |
Coordinating with the vendor for product development - conversion of concept / artwork to samples. |
Merchandising |
• |
Records a sample request (or sample development request) covering product specifications, labeling and package instructions, testing protocols, development life cycle, milestones and price slabs. |
| c) |
Assisting customers in getting the various samples, quotations etc. from the vendor. |
| d) |
Managing / organizing all communications in a structured fashion for the style, product, purchase order etc. to be readily available. |
Merchandising |
• |
Organizes comments and change requests for each sample and / or its activity so that no information is lost. |
| e) |
Tracking sample development life cycle, managing and recording the development history, critical call-outs, price negotiation, product specs and logs. |
Merchandising and/or Quality |
• |
Provides alerts and exceptions to the team (if configured, to the buyer and vendors) as per the milestones due (or going to be due). |
| f) |
Ensuring buyer compliances at the vendor level - auditing compliance for vendors' facilities, factories, policies and processes. |
Quality |
• |
Provides systematic and structured compliance requirements (like social compliance, CTPAT etc.) enabling a checklist as well as for compliance audit generating the compliance report and passed / fail grades as per the customers' requirement. |
| g) |
Helping the customers in negotiation and finalizing the delivery targets and terms of sale. |
Merchandising |
• |
Generates and recordes full time calendar for the activities / milestones required from receiving the order to the shipment. |
| h) |
Tracking the various customer orders from order to delivery via production monitoring. |
Merchandising and/or Quality |
• |
Provides alerts and exceptions to the team (if configured, to the buyer and vendors) as per the milestones due (or going to be due). |
| i) |
Keeping the customer posted about the development, production and shipment activities. |
Merchandising |
• |
Manages a comprehensive customer profile, keeping its terms, compliance requirements and processes. |
| j) |
Organizing the approvals, labels, price tags, delivery extensions etc. as and when required for the customer. |
• |
Manages a comprehensive vendor profile having its capacities, business and terms. |
| k) |
Inspecting the quality using methods like AQL for initial, mid and final level inspections. |
Quality |
• |
Manages a comprehensive customer profile, keeping its terms, compliance requirements and processes. |
| • |
Provides a comprehensive quality inspection based on AQL for each of the defecting piece for critical, major and minor defect. |
| • |
Generates quality report with rejection or inspecting the shipment to release. |
| • |
Managing the history of earlier inspections for the PO/Item. |
| l) |
Act as a consolidator, coordinating in dispatches, assisting traffic and logistics and organizing vessel booking etc. |
Merchandising or Logistics |
• |
Manages a comprehensive customer profile, keeping its terms, compliance requirements and processes. |
| • |
Generates quality report with rejection or inspecting the shipment to release. |
| • |
Provides a comprehensive invoicing interface for recording vendors' invoice or generating an invoice on behalf of the vendor. |
| • |
Facilitates vessel planning as well as vessel loading, managing AWB / BL and container details. |
| • |
A single sail out of the vessel/flight marks of the invoice loaded as sailed out, initiating post shipment activities. |
| m) |
Assisting the vendor in getting the payments from the customer. |
Merchandising
or Logistics |
• |
Records payment collection activities with due dates and receipt of payments.. |
| n) |
Helping in claim settlements , if any, at any stage between the customer and the vendor. |
Merchandising or Logistics |
• |
Records and manages various claims for sampling, purchase order or shipment - helping customer and vendor to arrive at some settlement for the claims initiated by the buyer. |
| o) |
Raising and realizing Commission Invoicing. |
Accounts |
• |
Not covered. As a common practice, Buying houses are using some Accounting software and are comfortable tracking / raising the invoices via that to meet the varied and unstructured requirements. |